Shipping policy

All orders will be processed in 2-3 working days unless otherwise specified (eg. made to order / pre-order items).

If you need an order urgently then please message to see what options are available before placing your order.

UK Delivery 

Royal Mail Tracked 48 - £2.75, arrives in 2 - 3 working days.

Orders over £50 - FREE

All orders over £50 will be posted using the Royal Mail tracked 24 service.

International Delivery (excluding EU)

International delivery accepted. Please note international orders will only be processed with tracked delivery.

We use the Royal Mail International Tracked and Signed for service charged at £12.99 per order. Estimated delivery times are 5-13 working days from date of dispatch depending on your location. Customers are responsible for paying all duties and custom charges.

Delivery to countries in the EU

Unfortunately due to recent changes in GPSR requirements I am no longer able to ship to countries in the EU or Northern Ireland. If anything changes in the future I will reinstate this option. 

What to do if your item hasn't arrived

Please contact Holly as soon as possible to see if tracking information can be provided. Contact: handmadebyhollyann@gmail.com